Free Directory Assistance For Customers with Disabilities

US West customers who have difficulty finding or remembering phone numbers can receive directory assistance services at no charge. To apply, call and ask for a Directory Assistance Exempt Certificate. It must be signed by your physician and returned to the phone company. Contact: US West – Customer Services, Bell Plaza, 1600 Seventh Ave, Room 2709, Seattle, WA 98191; 206 504-0670 Billing/Service; 206-555-1212 Directory Assistance; 411 Directory Assistance; TTY: 800-223-3131; Toll Free: 800-244-1111; Language: Interpreters available in 21 spoken languages and sign language

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